More than a hipster haven
PROFILE / Raw Sugar: café, lounge and local hangout
Noreen Fagan / Ottawa / Friday, November 11, 2011
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There is a steady hum of people chatting: a group of writers sits around a table discussing possible stories; a guy in a checked shirt sits in the corner reading a book, and a queer couple lounges on the red velvet sofa, deep in conversation.

The only harsh noise is the sound of the door pinging as customers enter Raw Sugar Café. The barista behind the counter is the unassuming and quietly spoken Nadia Kharyati, the hipster owner of one of the city's coziest -- and funkiest -- spots.

Kharyati opened Raw Sugar three years ago.

"Chinatown had an energy that I really liked," she says. "I didn't realize that it wasn't just a coffee need I was fulfilling, or am fulfilling. It's not just about coffee; it's more about hanging out, a meeting place."

It's a busy afternoon in fall and that's what I am doing -- hanging out with Kharyati. We are sitting on mismatched chairs in the front of the café, sipping coffee and chatting.

Our conversation is sporadic as Kharyati keeps getting up to greet customers as they come in. Some come to chat with her, others to meet friends; the majority just come for the vibe.

"It's not just about coffee; it's more about hanging out, a meeting place," says Nadia Kharyati.
(Ben Welland)

Owning a café was a dream Kharyati mulled over for years before turning it into a reality.

"I think a lot of people have had this dream, the fantasy of opening up a coffee shop. You really have to believe in your idea. I talked about it for so long, for over a decade," she says. "I think there was something in me that felt this was a way of expressing myself, I guess the ultimate way. I knew I could do it, the instinct was just working, and I thought it was finally time to take the leap."

And leap she did.

She left the non-profit world and battled with the logistics. She sought advice from other business owners, searched for a good location, signed a lease and then power-shopped for two months to gather the eclectic furniture that has become a signature of the café.

When Kharyati finally opened Raw Sugar she had one purpose in mind: to create a place where everyone felt welcome.

"I wanted this to be a space for everyone; to be pigeonholed makes me feel crazy. It's not a hipster hangout. I want people's grandmothers to feel comfortable here," she says.

She was successful. Diverse groups, such as the queer femmes tea party, various book clubs and youth members from the Sexual Health Advisory Group, have all held meetings at the café.

While Raw Sugar's hours are short (Kharyati opens only from 10am to 7pm so she doesn't burn out), there are nights when the doors are swung open for art exhibitions and live music.

The latter was something Kharyati had not planned, but as the space became known, people would approach her and ask if they could use it.

"The next thing was that this ball was rolling and I had no idea how it was happening," she says.

Kharyati's unassuming attitude is part of Raw Sugar's appeal. The café reflects her relaxed persona: there are well-thumbed books to read, board games to play and no wireless connection, so people tapping away at keyboards are few and far between.

Kharyati understands that some people want to have internet connection, but she says she is happier with people lingering in the café, reading and chatting, than she would be with having WiFi.

"Some people think I am crazy -- it's a never-ending debate and I have wavered, but I am standing my ground," she says.

Raw Sugar has just hit its third anniversary and Kharyati is happy. She wants to take the café further and has toyed with the idea of extending the hours, adding more food items and possibly doing a light brunch, but she says, "these small things are huge logistics," and she wants to keep things manageable.

To mark the anniversary, Kharyati is launching a new blog that will keep customers up to date on what's happening. She hopes the blog will extend Raw Sugar's comfy space online, where people can share their stories -- three marriages have come out of couples meeting over coffee -- and she sees it as a way to keep her fingers on the pulse of what keeps her customers coming back.

"I love it when people get excited about what we do. I love that people can get inspired; I love jump-starting people's imagination. I just love it," she says.



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Reader Comments


 
Gentrification
Re: "When Kharyati finally opened Raw Sugar she had one purpose in mind: to create a place where everyone felt welcome." Was there really a lack of places to hang out in Chinatown? Or was it just that those places were run by Asian people? I go to Raw Sugar sometimes and I have enjoyed shows there a few times. I know a lot of my friends LOVE it. I do worry though that when we open these queer-inclusive, gay-friendly places for sexual diversity and feminist organizing that we risk edging out cultural and racial groups in the area. * I really wish they would make an effort to have Vietnamese, Chinese and other multi-lingual signage. When I go to a restaurant in Chinatown that is run by Asian people they make the effort to make it possible for me to order in English; I think English, French and other business owners that want to do business in the same neighbourhood owe their neighbours the same courtesy. * Even if you are not going to hire any Asian people to work there, it would be possible to make a menu that says "#1 Coffee", "#2 tea" etc. and then has it written in another language or two next to the number. This numbered system works well in lots of Asian restaurants everywhere - you just need your menu-maker to be billingual! Not every server has to be! * I appreciate getting a good cup of coffee at Raw Sugar, I just think there are a lot of ways that it could be more welcoming of those that have traditionally lived in the area: there are A LOT of books and magazines in that coffee shop - any that aren't english with white people on the front? I'm glad queers feel welcome in that space! Now can we work on extending that feeling to ALL the people that pay property taxes in that neighbourhood?
Kira-Lynn, Ottawa Ontario
11/11/11 11:42 AM EST
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A little contradictory
I find it a little contradictory that she would be both against expanding the cliental to internet users within the store, but for expanding her social presence in virtual space. If something happens during someone's visit, they're much more likely to contribute their comment immediately than if they have to wait and remember to post once they're somewhere with a connection. (So, if you want to make sure folks can post live - make sure they can post using their phones...) As a employee of a virtual not-for-profit, when the occasion arrises for our team to get together for in-person meetings, we would really benefit from a relaxed, social location like Raw Sugar that would allow as to bring our virtual group to the flesh, but also allow us to do our work as a team. On the flip side, speaking from a strictly monetary point of view - offering wifi is a cash cow. I once spent $50 in a single day at Starbucks because I was there taking advantage of the free wifi - I stayed for 12 hours, and after a couple of meals, left also with holiday gifts for the family. Even if increasing revenue isn't a high priority, any increase in sales increases the capacity for sponsoring social events and gatherings, and thus following-through with the mission statement.
Stephanie, Ottawa Ontario
11/11/11 12:15 PM EST
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RECRUITS NEEDED...
I have a need of a team of people who are interested in Human GAY RIGHTS. This must be shared properly. DWH FL01-11127 Prima Facie Charter Challenge for EQUALITY IN FAMILY STATUS. Its beyond a Gay issue. I need writers that meet at such a CAFE. I can't travel to Toronto but would if i could in order to meet someone to help me re do this the RIGHT way. I need Canadian help especially now. DWH
DWH, Calgary AB
11/12/11 1:19 AM EST
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DWH
I have been trying to find an e-mail or phone contact for you for several weeks. I'm aware of Dax, and Dakota and the various postings you've made on various sites and the trouble with your neighbours and gargoyles and condo's, but nowhere, anywhere do you or have you left an e-mail address for anyone to get in t touch with you. I am not and will not join facebook or twitter to do so. Please put an e-mail on one of these several pages or postings you make and I'll be able to pick it up. Thanks.
tim, toronto ON
11/12/11 9:57 PM EST
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omg Tim thanks
Tim any help you can muster would be appreciated and thank you so much man. My email is sportaerobics@hotmail.com There is lots going on this month. NOV 22 may be a significant event, but i've lost so much hope so your support means so much. I know this is an important Gay and Human Rights issue and if pple only knew how close we are to finishing and the IMPACTS this case brings for ALL OF US. Sincere thx
TIM, Cal AB
11/13/11 10:38 AM EST
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